Books by Bryan Foss
Total count: 10
Successful customer relationship marketingnew thinking, new strategies, new tools for getting closer to your customersKogan Page2001-01-01
Successful Customer Relationship MarketingKogan Page2001-09-01
CRM in financial servicesa practical guide to making customer relationship management workKogan Page2002-01-01
The Customer Management ScorecardManaging CRM for ProfitKogan Page2002-12-30
Up Close and Personal?Customer Relationship Marketing @ Work2nd ed. editionKogan Page2003-01-09
Key Account Management in Financial ServicesTools and Techniques for Building Strong Relationships with Major ClientsHar/Cdr editionKogan Page2005-03-01
Up Close & Personal?Customer Relationship Marketing @ Work3 editionKogan Page2006-07-30
Key Account Management in Financial ServicesTools and Techniques for Building Strong Relationships with Major ClientsPap/Cdr editionKogan Page2008-01-01