American Management Association. AMA Membership Publications Division

Identifiers

Open LibraryOL6939053A

Top Subjects

United States (1)
Federal Express Corporation -- Management (1)
Express service -- United States -- Quality control (1)
Express service -- United States -- Employees (1)

Books by American Management Association. AMA Membership Publications Division

Total count: 1

Blueprints for service qualitythe Federal Express approach.

AMA Membership Publications Division, American Management Association1991-01-01