Blueprints for service quality
the Federal Express approach.
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Contributions
- American Management Association. AMA Membership Publications Division. - Contributor
Publication
1991 - AMA Membership Publications Division, American Management Association, New York, New York (State)
Language
English
Word Count
20,250 words, Guess
Page Count
81 pages
Identifiers
- Open LibraryOL1547309M
- ISBN-100814423477
- OCLC Control Number24143204
- OCLC Control Numberblueprintsforser00amer
- Library of Congress Control Number91026676
and 2 more
- LibraryThing286556
- Goodreads4749813
Classifications
- DDC388/.044/06573
- LCCHE5903.F435 B58 1991
Subjects
Topics
Places
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