Reference services

Making sense of business reference: a guide for librarians and research professionals

Celia Ross

Reference Assessment And Evaluation

Tom Diamond, Mark Sanders

Integrating library use skills into the general education curriculum

edited by Maureen Pastine and Bill Katz.

Reading and the reference librarian: the importance to library service of staff reading habits

by Juris Dilevko and Lisa Gottlieb.

Developing Digital Scholarship: Emerging Practices in Academic Libraries

Alison Mackenzie, Lindsey Martin

End-User Training for Sci-Tech Databases (Science and Technology Libraries, Vol 10) (Science and Technology Libraries, Vol 10)

Ellis Mount

The reference encounter: interpersonal communication in the academic library

Marie L. Radford.

Digital reference services

Bill Katz, editor.

Coming of age in reference services: a case history of the Washington State University Libraries

Christy Zlatos, editor.

Legislative drafting bureau and Legislative reference division of the Library of Congress: hearings before the United States Senate Committee on the Library, Sixty-Second Congress, third session, on Feb. 4, 1913

United States. Congress. Senate. Committee on the Library