Service quality improvement
the customer satisfaction strategy for health care
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Author
Contributions
- Scott, Gail, 1946- - Contributor
Publication
1994 - American Hospital Pub., Chicago, Ill, Illinois
Language
English
Word Count
90,500 words, Guess
Page Count
362 pages
Identifiers
- Internet Archiveservicequalityim0000leeb
- ISBN-101556481101
- ISBN-139781556481109
- Goodreads2767669
- Library of Congress Control Number93032889
and 3 more
- OCLC Control Number28798196
- Better World Books9781556481109
- Open LibraryOL1422491M
Classifications
- DDC362.1/068/5
- LCCRA971 .L373 1994
- LCCRA971.L373 1994
Subjects
Topics
Other Editions
- Service quality improvement
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