Quality and customer service
the critical focus for a firm : a conference summary
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Publication
1989 - Marketing Science Institute, Cambridge, Mass, Massachusetts
Language
English
Word Count
7,000 words, Guess
Page Count
28 pages
Identifiers
- Open LibraryOL60189600M
- OCLC Control Number20973514
Classifications
- LCCHF5415.5 .Q341 1989
Series Statement
- Report -- no. 89-117
Other Editions
- Quality and customer service
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