Lean hospitals
improving quality, patient safety, and employee engagement
2nd ed.
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Author
Publication
2012 - Productivity Press/Taylor & Francis, New York, New York (State)
Language
English
Word Count
61,250 words, Guess
Page Count
245 pages
Identifiers
- Internet Archiveleanhospitalsimp0000grab
- ISBN-139781439870433
- ISBN-101439870438
- Library of Congress Control Number2011020421
- OCLC Control Number726074707
and 2 more
- Better World Books9781439870433
- Open LibraryOL24906346M
Classifications
- DDC362.11068
- LCCRA971 .G647 2012
- LCCRA971.G647 2011
Description
"The new edition of this Shingo Prize-winning international bestseller lays out a framework for defining and understanding Lean hospitals. It starts off by examining the challenges faced by hospitals, including rising costs, falling reimbursement rates, employee retention, and patient safety and satisfaction. Full of examples and case studies, the second edition has been updated to reflect current pressures on hospitals, including the Affordable Care Act, and includes new and updated case studies. New material includes discussions on process audits, performance measures and suggestion management as well as a new chapter on strategy deployment"--Provided by publisher.
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