Customer Care Excellence
How to Create an Effective Customer Focus
5th ed. edition
Our rough guess is there are 64,000 words in this book.
At a pace averaging 250 words per minute, this book will take 4 hours and 16 minutes to read. With a half hour per day, this will take 9 days to read.
How long will it take you?
This book will take an estimated to read at a reading speed averaging words per minute. With 30 minutes per day, this will take to read.
Enter your reading speedYou can take one of our WPM reading speed tests to find your reading speed.
Create a free account to track your reading progress, build your reading list, and set reading goals.
Word Count
64,000 words, Guess
Page Count
256 pages
Physical Format
Paperback
Identifiers
- Internet Archivecustomercareexce00cook
- Internet Archivecustomercareexce00cook_122
- Internet Archivecustomercareexce00cook_262
- Internet Archivecustomercareexce0000cook_h7o8
- ISBN-100749450665
and 4 more
- ISBN-139780749450663
- Library of Congress Control Number2007038701
- Better World Books9780749450663
- Open LibraryOL10768878M
Classifications
- LCCHF5415.5
- LCCHF5415.5 .C6635 2008
Description
This fifth edition of Customer Care Excellence demonstrates how to develop and sustain a customer-service focus. In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company. Emphasizing both strategic and practical aspects of customer care, Customer Care Excellence explains how gaining customer commitment and motivating employees to deliver an excellent service at all your company’s touch points can ensure successful results and satisfied customers.
Subjects
Other Editions
- Customer Care Excellence
Reader Reviews
No reviews yet for this book.
Be the first to share your thoughts!