Author

Publication

2005 - Penguin Books, New York, New York (State)

Language

English

Word Count

81,000 words, Guess

Page Count

324 pages

Identifiers

and 5 more
  • OCLC Control Number56598134
  • Better World BooksP7-AKX-534
  • Better World Books9780142002124
  • Better World BooksP7-AJK-009
  • Open LibraryOL17921641M

Classifications

  • DDC658.8/12
  • LCCHF5415.5 .P33 2005
  • LCCHF5415.5.P33 2005

Description

Anyone who's tried booking a hotel room, talking with their child's teacher, or buying a new car knows that encounters that used to be simple now feel like micro-excursions to a foreign country. Now a proven master of the popular reference book gives readers a passport to those daily encounters. Each chapter is a crash course in the culture of a specific field, its buzz-words, its policies, and the attitudes of its insiders. Here are the "magic words" that unlock information and secure cooperation-and the "absolute no- no's" that guarantee nothing but grief. The insights come directly from the pros, and their advice is both entertaining and unnervingly candid. A combination of Home Comforts and Getting to Yes, Say the Magic Words is an indispensable resource.

First Sentence

Forget the Middle East conflict.

Subjects

Links

Other Editions

  • Say the magic words: how to get what you want from the people who have what you needPenguin Books2005-01-01

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