Publication

2001-03-12 - Random House Business Books

Language

English

Word Count

104,000 words, Guess

Page Count

416 pages

Physical Format

Hardcover

Identifiers

and 1 more

Classifications

  • LCCHF5415.5 SEY

Description

Focuses on the customer as the driving force behind the Internet economy and explains how customer loyalty and satisfaction can affect business success.

Subjects

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