Principles of total quality
3rd ed.
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Word Count
123,250 words, Guess
Page Count
493 pages
Identifiers
- Open LibraryOL22592661M
- ISBN-101574443267
- OCLC Control Number252753684
- OCLC Control Number54356718
- OCLC Control Numberprinciplesoftota0000omac_e4y6
and 3 more
- Library of Congress Control Number2004041857
- Goodreads2711549
- LibraryThing2632695
Classifications
- LCCHD
Description
"This edition addresses the theme of reliability against the backdrop of increasing litigation in the area of product performance. New chapters also introduce and provide a historical perspective for Six Sigma, and discuss practical applications of the concepts of service excellence within healthcare organizations." "This book also expands its analysis of management of process quality, customer focus and satisfaction, organizing for TQM, control charts for variables, and quality function deployment."--BOOK JACKET.
Subjects
Other Editions
- Principles of total quality
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