Timothy L. Keiningham

Identifiers

Open LibraryOL2740883A

Top Subjects

Business/Economics (1)
Quality Control (1)
Business / Economics / Finance (1)
Evaluation (1)
Quality (Management) (1)
Total Quality Management (1)
Quality Assurance (QA) & Total Quality Management (TQM) (1)

Books by Timothy L. Keiningham

Total count: 5

Return on QualityMeasuring the Financial Impact of Your Company's Quest for Quality

Probus Professional Pub1993-12-01
The Customer Delight Principle Exceeding Customers' Expectations for Bottom-Line Success

McGraw-Hill2001-07-24
Loyalty Myths

Wiley & Sons, Incorporated, John2005-01-01
Wallet Allocation RuleWinning the Battle for Share

Wiley & Sons, Incorporated, John2015-01-01
Customer Lifetime ValueReshaping the Way We Manage to Maximize Profits

Taylor & Francis Group2016-01-01