The Complete Guide to Preparing and Implementing Service Level Agreements
2nd edition
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Publication
2001-06-01 - Library Assn Pub Ltd
Language
English
Word Count
52,000 words, Guess
Page Count
208 pages
Physical Format
Paperback
Identifiers
- Internet Archivecompleteguidetop0000pant_l2o8
- ISBN-101856044106
- ISBN-139781856044103
- LibraryThing3062255
- OCLC Control Number59512291
and 3 more
- OCLC Control Number46809444
- Better World Books9781856044103
- Open LibraryOL12003078M
Classifications
- LCCZ672 .P362 2001
Subjects
Topics
CoûtQualitéContrôleReferenceSatisfactionCost controlBibliothèquesConsommateursAdministrationOvereenkomstenQualité totaleQuality controlLibrary ServicesConsumer BehaviorBibliotheekbeheerService industriesQualité de serviceLibrary legislationLibrary cooperationServices (Industrie)Information ServicesConsumer satisfactionLibrary administrationServices d'informationTotal quality managementService-level agreementsPublic services (Libraries)Library, archive & information management
Other Editions
- The Complete Guide to Preparing and Implementing Service Level Agreements
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