Renegotiating health care
resolving conflict to build collaboration
2nd ed.
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Author
Contributions
- Dorn, Barry C. - Contributor
- McNulty, Eric J. - Contributor
Publication
2011 - Jossey-Bass, San Francisco, California
Language
English
Word Count
122,250 words, Guess
Page Count
489 pages
Identifiers
- ISBN-139780470562208
- ISBN-10047056220X
- Library of Congress Control Number2011011130
- OCLC Control Number708544285
- Better World Books9780470562208
and 1 more
- Open LibraryOL24839129M
Classifications
- DDC362.1
- LCCRA394.9 .M365 2011
- LCCRA394.9
Description
"This practical guide to negotiation and conflict resolution in the healthcare field, reveals why unresolved conflict can hamper any organization's ability to make timely decisions and implement new strategies. It focuses on the complex interactions between those that deliver, receive, administer, and oversee health care and outlines negotiation techniques and conflict resolution approaches that can positively impact efficiency, quality of care, and patient safety. This book should be required reading for students and professionals in health services management and administration, and conflict resolution professionals working in the health care field"--Provided by publisher.
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