Service excellence
the customer relations strategy for health care
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Author
Publication
1988 - American Hospital Pub., Chicago, Ill, Illinois
Language
English
Word Count
83,000 words, Guess
Page Count
332 pages
Identifiers
- Internet Archiveserviceexcellenc0000leeb
- ISBN-101556480199
- ISBN-139781556480195
- Goodreads2315379
- Library of Congress Control Number87030631
and 1 more
- Open LibraryOL2400489M
Classifications
- DDC362.1/1/0688
- LCCRA965.5 .L44 1988
Subjects
Topics
PatientHospitalsZufriedenheitPublic relationsConsumer BehaviorCustomer relationsRelations publiquesConsumer SatisfactionConsumer satisfactionHospital and communityStationare BehandlungRelations avec la clienteleMarketing of Health ServicesHospitals -- Public relationsProfessional-Patient RelationsRelations hopital-collectivite
Other Editions
- Service excellence: the customer relations strategy for health care
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