Le Temps des services. Une approche nouvelle du management
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Author
Publication
1999-01-05 - Organisation
Word Count
77,750 words, Guess
Page Count
311 pages
Physical Format
Paperback
Identifiers
- Internet Archiveletempsdesservic0000tebo
- ISBN-102708122320
- ISBN-139782708122321
- Open LibraryOL12523621M
Classifications
- LCCHD9983T42 1999
Subjects
Topics
QualitéContrôleInformatiqueService industriesQualité de serviceContrôle de qualitéGestion d'entrepriseServices (Industrie)Qualité des servicesIndustrie de servicePrestation de serviceMarketing des servicesService à la clientèleService-level agreementsServices (activités tertiaires)Nouvelles technologies de l'information
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