Publication

1994-03-01 - Prentice-Hall

Language

English

Word Count

135,000 words, Guess

Page Count

540 pages

Identifiers

and 2 more
  • Library of Congress Control Number95120767
  • Goodreads2607871

Classifications

  • LCCHD9980.5 .V36 1994

Subjects

Topics

658.5CompetitionCase studiesCustomer servicesQuality assuranceService industriesProductionmanagement

Other Editions

  • European Casebook on Implementing Service Strategies (European casebook series in management)Prentice-Hall1994-03-01

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